Privacy policy (Chat ROC)

Effective Date: July 28, 2025
App Name: Chat Roc
Platform: Android
Developer Contact: chatrochelp@gmail.com

1. Introduction

Chat Roc ("we", "our", or "us") is an AI-powered chatbot application available on the Google Play Store. Your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and your rights.

By using Chat Roc, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of data:

a. User Input Data

• Text messages you enter into the app
  
  

• Any optional information you choose to share during conversations
  
  

• Files you upload, including videos, pictures, documents (PDFs), and audio files
  
  

Note: Chat Roc does not require account registration and does not collect your name, email address, or phone number within the app.

b. Device and Usage Data

• Device type, operating system version, and browser info
  
  

• IP address and approximate location (country/region)
  
  

• Session length, app interactions, and crash reports
  
  

c. Local Storage

We may use your device’s local storage to save preferences or app state. No third-party cookies are used.

3. How We Use Your Data

We use the collected data to:

• Respond to your inputs and generate chatbot replies
  
  

• Process uploaded files as needed to provide app features
  
  

• Monitor and improve the app’s performance and user experience
  
  

• Fix bugs and prevent misuse or abuse of the app
  
  

We do not use your data for targeted advertising or profiling.

4. Third-Party Services and Data Collection

Chat Roc uses third-party services to operate core app functions, including AI processing, storage, and analytics. These services may collect and process certain technical metadata and the files you upload, such as videos, pictures, documents (PDFs), and audio files, only because these are necessary to provide the app’s features.

We do not share your personal information for advertising or profiling purposes. All third-party providers are contractually required to protect your data and use it solely to deliver their services in compliance with applicable privacy laws and security standards.

5. Data Sharing

We do not sell, rent, or share your personal data with advertisers or external organizations.

We may share anonymized or non-identifiable data with trusted service providers for operational and improvement purposes. Information may also be disclosed if legally required.

6. Data Retention

• Chat Roc does not permanently store your chat messages unless clearly stated in the app.
  
  

• Diagnostic and analytics data are retained only as long as necessary to improve the app.
  
  

• Local device data is erased when the app is uninstalled.
  
  

7. Security

We take reasonable technical measures (such as HTTPS encryption) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute data security.

8. Children's Privacy

Chat Roc is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has used the app, contact us to request deletion of any related data.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data
  
  

• Object to or restrict data processing
  
  

• Withdraw consent at any time
  
  

• Contact a data protection authority
  
  

To exercise your rights, contact us at chatrochelp@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the “Effective Date” above and may notify you in the app if appropriate.

11. Contact

If you have questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: chatrochelp@gmail.com